SIA Cabin Crew Interview – Common Mistakes By Hopefuls

Wishing all my friends here a Happy Lunar New Year !

Let’s talk about some common mistakes made by cabin crew hopefuls during their SIA Cabin Crew Interview. I guess I can squeeze in one more post before the Lunar New Year… everyone reading this.. hee.. HAPPY LUNAR NEW YEAR !!

One of the most common mistake made by cabin crew hopefuls.. especially during their stage 1 of SIA interview is to “over sell” themselves. One of the things I teach in the Cabin Crew Secrets Manual is how to actually make yourself stand out and be picked by the interviewer during your Interview… without falling into this trap of “over selling” but… makes the interviewer notice you “under the radar”.

I believe some of you may have been through the interview and normally, stage one of the cabin crew interview is a self introduction… and some of you probably wonder why, despite some candidates speaking very well and looking very pretty did not get through.

Notice this, it is about self introduction… and not “selling yourself”. So.. some mistakes I’ve heard many make was that they start saying how they can help the company and why they are good for the job etc. Notice again.. self introduction… Not how you can help the company and why you are suited for the job.

Unless you are being asked why you are suited or how you can help the company.. NEVER ever do that.

Remember.. the question is to self introduce yourself, your hobbies, your previous job, what you like etc. It is a personality test and the more interesting you can make your self introduction sound.. the more the interviewer will want to know more about you. So.. technically, there is no right or wrong answer.

So.. why is it that if you sell yourself, you will immediately get booted out ?

The word is Communication.

Obviously if you cannot understand what the interviewer is saying and what the interviewer wants to hear and yet go ahead with your “sales pitch”… it means there is a communication break down.

As an air stewardess or air steward, effective communication is very very important.. especially during meal service… and don’t forget, it is Singapore Airlines we are talking about here and everything must be near perfect… so as to speak.

That is why you see many cabin crew hopefuls drop out during their first round even if they perform and spoke quite well. Obviously, they did not understand what the interviewer wants and go ahead with the wrong “answer”.

I hope this gives you a better idea what to expect and say during your first round script…

Some words to avoid include: “I think i am good for the job because” etc.. (Unless you were being asked)

In other words.. listen and answer according to what the interviewer wants… self intro plus the “extra question”.

The extra question.. can be short… but the more important point is your intro. So.. the average time for the self introduction is about a minute.. and you might want to use 45 sec for the self intro and 15 sec for the “extra question”.

However, if they were to tell you to give a short intro and answer  question.. obviously you don’t want to spend too long on the intro… cos in this case.. it is the question that matters, and you’ll want to give your question a “boost”, as this is where it matters.

Just a general guideline and hope most of you reading here won’t fall into the “over selling” trap.

That’s my cabin crew interview tips for the day ^^

—————

The script and method that I personally used and taught to some of my friends were so effective that all of them were able to make it pass the first round easily at just one attempt. This is due to the fact that the way the script was crafted was able to give what the interviewer wants and also makes you shine like a pearl among others…

Discover the scripts in Cabin Crew Interview Manual